Terms of Service

Myles With A Y, LLC, doing business as Project Strong ("we," "us," or "our"), provides the projectstrong.co website and the Project Strong mobile applications (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

The Service is a multi-tenant platform that enables fitness businesses ("Organizations") to manage scheduling, payments, workout tracking, and client relationships. Organizations are created and managed by their owners; trainers and members join Organizations at the invitation of an owner or administrator.

Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this age requirement. If you are under 18, you represent that you have the consent of a parent or legal guardian.

Account Responsibilities

When you create an account, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure and not share them with others
• Notify us promptly if you suspect unauthorized access to your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

Organizations and Roles

The Service supports multiple roles within each Organization:

• Owners create and manage Organizations, including billing, team management, and platform settings
• Admins assist owners with day-to-day management of the Organization
• Trainers manage their schedules, conduct classes, and track client progress
• Members book classes, track workouts, and purchase packages

Organization owners are responsible for their Organization's compliance with applicable laws, including obtaining any necessary consents from their members and trainers. We are not a party to the relationship between Organizations and their members or trainers.

Payment Terms

Payments on the Service are processed through Stripe. By making a purchase, you agree to Stripe's Connected Account Agreement and Terms of Service.

• Workout packages: Members purchase packages from Organizations. Package pricing, credits, and expiration policies are set by each Organization.
• Refunds: Refund policies are determined by each Organization. We facilitate refunds at the Organization's direction through Stripe. Disputes about refunds should be directed to the Organization.
• Platform fees: We charge Organizations a platform fee on transactions processed through the Service. This fee is between us and the Organization and does not affect member pricing.

We do not store your payment card details. All payment information is handled directly by Stripe.

Scheduling and Cancellations

Class scheduling, capacity limits, and cancellation policies are set by each Organization. When you book a class, you agree to the Organization's cancellation policy as displayed at the time of booking. Credits used for cancelled bookings may or may not be refunded depending on the Organization's policy and how far in advance the cancellation is made.

Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the Service or its infrastructure
• Scrape, crawl, or use automated means to access the Service without our written permission
• Upload content that is harmful, abusive, or infringes on others' rights
• Impersonate another person or entity
• Use the Service to send spam or unsolicited communications

Your Content

You retain ownership of any content you submit to the Service (such as profile information, workout logs, and messages). By submitting content, you grant us a limited license to store, display, and transmit that content as necessary to provide the Service. This license ends when you delete your content or your account, except where your content has been shared with others (for example, workout data visible to trainers in your Organization) and they have not deleted it.

Intellectual Property

The Service, including its design, code, logos, and documentation, is owned by Myles With A Y, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our written permission.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

We are not a healthcare provider. The Service is a business management tool for fitness organizations. Any fitness advice, programming, or instruction provided through the Service comes from the Organization and its trainers, not from us. You should consult a qualified healthcare professional before beginning any exercise program.

Limitation of Liability

To the maximum extent permitted by law, Myles With A Y, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, arising out of your use of the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Myles With A Y, LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

Termination

You may delete your account at any time by contacting us. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

We may suspend or terminate your account if you violate these Terms, if your account has been inactive for an extended period, or if we discontinue the Service. Where possible, we will provide reasonable notice before termination. If an Organization's account is terminated, member access to that Organization's data will also end.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts located in California, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact us.